All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
99.98 % uptime
Today
Test Environment ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 8, 2023

No incidents reported today.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023
Temporary networking issue with a major cloud provider impacting <1% of collaborative authorization transactions
Resolved - We have confirmed that the cloud provider has fixed the networking issue. All services are back to normal.
Dec 5, 14:14 PST
Update - As of 10:43 AM PST, the cloud provider has officially declared an "all clear," confirming the resolution of all issues for those affected as of Tuesday, December 5, 2023, at 10:10 AM US/Pacific. Our internal data aligns with this confirmation. We will continue to closely monitor the situation to ensure ongoing stability.
Dec 5, 11:00 PST
Update - We are continuing to monitor for any further issues.
Dec 5, 09:55 PST
Monitoring - We are currently experiencing a temporary networking issue with a major cloud provider, affecting less than 1% of collaborative authorization transactions. Our team is actively monitoring the situation and will provide updates as they become available. If a cardholder contacts you regarding a decline, kindly advise them to retry the transaction, as we work to resolve the issue promptly. We appreciate your understanding and patience in this matter.
Dec 5, 09:54 PST
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

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