Longer delays on asynchronous operations

Incident Report for Highnote

Resolved

This message provides an update regarding a service disruption that affected our platform earlier today. From 7:12 AM PST to 7:34 AM PST (22 minutes), asynchronous operations may have experienced delays due to an incident on a third-party cloud platform that we utilize.
The following operations were impacted:
-Balance Updates
-ACH Transactions
-Transfers
-Search Data Indexing
All operations have caught up as of 7:34 AM PST.

Posted Jan 08, 2025 - 07:30 PST